Same experience as Madelen. I placed an order back in October, only got a confirmation email and the transaction went through but no updates on shipping or anything. Emailed them several times but no response. Very disappointed that they just took my money but no product.
Absolutely horrible service! Never revieced my item (ordered it in late september) or a shipping confirmation, and I've sent about 15 emails enquiring as to why this is. However, not a single one of them has been responded to. Hopefully they find this review and contact me.